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Categories
Products
Acne Skincare
General Skincare
Orders
Returns & Exchanges
Payments
Contact Us
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Orders
5
How do I cancel my order?
How do I change my address?
I have questions about placing an order.
How do I track my order?
Do you have a store or office if I want to directly purchase or return?
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Shipping & Delivery
4
I placed my order on a Friday evening. Will I receive it on the following Monday?
Will my order be delivered on a weekend or holiday?
I’m not at home and I might miss the delivery.
Can I request the parcel to be sent to me on a particular day or time?
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Returns & Exchanges
2
How do I Return and get Refund?
What to do if I received a damaged, wrong, or defective item?
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Products
22
Can I apply Glow Exfoliant using my finger?
Questions about Hydrating Serum
I have questions about Balancing Facial Oil.
What’s Soothing Cleansing Gel? Why is it different from Calming Cleanser?
How to use Essentials Starter Kit?
Why the need for a half face test?
I have questions about your Mineral Sunscreen.
I have questions about Barrier Booster Moisturiser
I have questions about Clarifying Serum
What’s the difference between Essential Starter kit and Complete Starting Kit?
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General Skincare
15
Why do I have visible pores?
What are the different skin types?
Skin Care Glossary
What’s the difference between Mineral and Chemical Sunscreen?
Should I use makeup remover when using sunscreen?
Can I have laser appointments while using your products?
How can I refill and reuse your small bottles for travel use?
My skin improved a lot! Should I Continue using your products?
Can I still go swimming or do other outdoor activities?
Can I use Skinlycious if I have deficiencies or disease?
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Acne Skincare
22
What is Fungal acne?
What’s P. acnes bacteria? Is it bad?
Why you need to know skin cell turnover to prevent acne?
Can you over-exfoliate?
What is Purging?
Does shaving affect acne?
What are the types of acne scars?
Is Skinlycious suitable for teenagers?
Why is my skin peeling?
What can you suggest for acne scars?
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Payments
2
I have issues with my payment. My payment didn’t go through.
Is your payment secured?
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