30 Days Money Back Guarantee
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We, at Skinlycious, love our Anti-Acne Bundle, and we’re sure you’ll love it too. We believe in our formulae so much that we’re willing to provide a 30 Days Money Back Guarantee on our Anti-Acne Trial Kit. Return the unused portion or even empty bottles for a full product refund (return shipping fee not included).
Please note that this guarantee is only valid for the Anti-Acne Trial Kit bought from our online store or at Toy OutPost, Bugis. The 30 Days Money Back Guarantee is not applicable to the full size Anti-Acne Bundle. If you are a first-time user, we urge you to try the trial kit first.
Try our Anti-Acne Trial Kit, and if you’re not satisfied, follow the below procedures before 30 days are up to arrange for a refund.
The return process for the Anti-Acne Trial Kit is as follows:
- Download this Return Form fill it out. Click on the ‘Submit Return Form’ button below. Fill up the details as well as attach the completed Return Form. Send it back to us within 30 days of the product receipt date.
- We will send you a Return Authorisation Code (RAC) and return details.
- Mail your Anti-Acne Trial Kit back to us within 14 days of receiving the RAC.
- Once we receive the Anti-Acne Trial Kit, we will send you a full refund of the product cost only; shipping and handling costs are non-refundable.
- Upon approval, refund will be processed within 7-14 business days.
Please note that return must have prior approval before they are shipped back to us. We will not accept return without a RAC. The start of the 30 days period is the day courier records successful delivery.
Customer is responsible for return shipping charges. We highly recommend that you use a traceable delivery service when shipping the product(s). We will not be able to make any refund if we do not receive the return product(s).
Any purchase made by PayPal and credit card will be refunded to the original PayPal account and credit card. If the original credit card account has expired or been cancelled, we cannot issue a refund (no exceptions). We are not responsible for any charges/fees assessed by your banking institution.
If multiple orders for Anti-Acne Trial Kit exist in one household, only the first order may qualify for a refund if within the 30 days time frame. This guarantee is only valid for first-time customers.
BY USING THE SITE, YOU SIGNIFY YOUR UNDERSTANDING AND AGREEMENT TO COMPLY WITH OUR 30 DAYS MONEY BACK GUARANTEE POLICY.