30 Days Money Back Guarantee
We, at Skinlycious, love our Clear Skin Kits, and we’re sure you’ll love it too. We believe in our formulae so much that we’re willing to provide a 30 Days Money Back Guarantee on our Clear Skin Mini Kits. Return the unused portion or even empty bottles for a full product refund (return shipping fee not included).
Please note that this guarantee is only valid for the Clear Skin Mini Kits bought from our online store or at Toy OutPost, Plaza Singapura. The 30 Days Money Back Guarantee is not applicable to the full size Clear Skin Kits. If you are a first-time user, we urge you to try the mini kits first.
Try our Clear Skin Mini Kits, and if you’re not satisfied, follow the below procedures before 30 days are up to arrange for a refund.
The return process for the Clear Skin Mini Kits is as follows:
- Download this Return Form fill it out. Click on the ‘Submit Return Form’ button below. Fill up the details as well as attach the completed Return Form. Send it back to us within 30 days of the product receipt date.
- We will send you a Return Authorisation Code (RAC) and return details.
- Mail your Clear Skin Mini Kit back to us within 14 days of receiving the RAC.
- Once we receive the Clear Skin Mini Kit, we will send you a full refund of the product cost only; shipping and handling costs are non-refundable.
- Upon approval, refund will be processed within 7-14 business days.
Please note that return must have prior approval before they are shipped back to us. We will not accept return without a RAC. The start of the 30 days period is the day courier records successful delivery.
Customer is responsible for return shipping charges. We highly recommend that you use a traceable delivery service when shipping the product(s). We will not be able to make any refund if we do not receive the return product(s).
Any purchase made by PayPal and credit card will be refunded to the original PayPal account and credit card. If the original credit card account has expired or been cancelled, we cannot issue a refund (no exceptions). We are not responsible for any charges/fees assessed by your banking institution.
If multiple orders for Clear Skin Mini Kit exist in one household, only the first order may qualify for a refund if within the 30 days time frame. This guarantee is only valid for first-time customers.
BY USING THE SITE, YOU SIGNIFY YOUR UNDERSTANDING AND AGREEMENT TO COMPLY WITH OUR 30 DAYS MONEY BACK GUARANTEE POLICY.